APSCA Newsletter September 2021

30/09/2021 - No Comments

To enhance the professionalism and credibility of the individuals and organizations performing independent social compliance audits
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APSCA Newsletter September 2021

Thank you to all who responded to our recent communications survey. Below we share the results and what we’re doing to enhance our communications. Great to hear that 87% of those responding found this newsletter to be their go-to tool to learn about APSCA and our services
Globally, we’re working to make more exam preparation material including, study guides available in different languages. Below you’ll see a handy chart showing our progress to serve our diverse audience.
Also in this issue:

  • Meet our new Membership Manager, Andrea Gilders.
  • You’ll read an update on Continuous Professional Development (CPD).
  • We say goodbye to a legend in our vocation.
  • And mark your calendar for the APSCA Annual General Meeting (AGM).

Thank you for your support of APSCA!

Further highlights are provided below.


We are pleased to announce that Andrea Gilders 
commenced as our Membership Manager this month.

Andrea’s background includes more than 20 years of supply chain management experience in the electronics manufacturing industry. A lifelong technology enthusiast, Andrea’s roles have included process and tools development, corporate governance, internal audit, vendor audit, operational supply chain, extensive supplier management, contracting and social and environmental compliance. 
She has a Bachelor of Arts (Psychology) from Queens University in Canada and is currently pursuing a graduate certificate in Technical Writing from Algonquin College. Andrea is based in Peterborough, Ontario, Canada and speaks English and French.

We are excited to have Andrea on board to continue driving our member services and communications.

Webinars and Guidance Documents for Part I exam in 6 new languages.


APSCA Member Auditors at the RA/CSCA level are required to complete a minimum of 48 hours of CPD per calendar year, including mandatory training as outlined by APSCA. The details are  outlined in the CPD policy.
To support Member Auditors in completing their CPD, APSCA has been working to add courses to our data system. These fall into two categories:

  1. External (open to anyone)
  2. Internal (open to auditor associated with the specific firm offering the course)

There are over 30 pre-recognized courses.

  1. External: 14
  2. Internal: 19

 Coming Soon  – Ability to upload courses, Member Auditors have participated in, directly to their profile within the APSCA data system.
Visit our website to follow the latest CPD developments.

Audit firms and Training Providers may submit courses to APSCA for review and pre-recognition using the  Expression of Interest Form.

Any questions, please contact Director@theapsca.org




As a member organization, we are here to serve you. That means listening to your needs and, where possible, implementing your ideas.
We recently sent a survey out to our Members to better understand how they want to hear from us and improve our communications to our Members. We had a terrific response, with nearly 400 people completing the survey and 80% of respondents being APSCA Member Auditors. Thank you!
We want to share what we heard from the survey results with you as we prepare to refine our communications channels to meet your needs.
When it comes to APSCA communications tactics, the survey found that 87% of respondents found this newsletter to be a regular source of information. Not surprisingly, our website also scored favourably as a tool to stay informed about APSCA happenings. The most popular links on the site are the newsletter, Resource Library, Member Firm and Auditor pages, as well as the FAQ section.

While the survey focused on our communications tools, results captured comments about communications related to the exam and other specific issues. Areas of opportunity included:

  • Clearer communication about deadlines, guidelines, and exam expectations.
  • More materials for languages other than English.
  • More clarity on how exam scores are calculated.
  • The ability to see which questions were incorrect and other feedback.

In the coming weeks those sitting Part II will see enhancements to the feedback received in the exam report and we will be adding this to the Part III report in due course.
APSCA aims to increase the value and effectiveness of independent social compliance audits by enhancing the professionalism and credibility of individuals and organizations performing them. Communicating to you and others is an important way for us to accomplish our Mission.

Thank you for helping us improve and serve you better. Be sure to look out for future updates on how we’re using your feedback to improve APSCA.
To find out more of the survey results, including virtual events, frequency and variety of our communications,
click this link!

The social compliance world is mourning the passing of John Ruggie, who led the development of the UN Guiding Principles of Business and Human Rights. The Guiding Principles launched ten years ago and fundamentally enhanced the way many view the social compliance industry.
“Mr. Ruggie and his contributions have left an indelible mark and will be missed but never forgotten,” says Rona Starr, president and CEO of APSCA.
Ruggie was the Berthold Beitz Professor in Human Rights and International Affairs at Harvard’s Kennedy School of Government and an affiliated professor in International Legal Studies at Harvard Law.
Trained as a political scientist, he made significant intellectual contributions to the study of international relations, focusing on the impact of economic and other forms of globalization on global rulemaking.

From 1997-2001,  Ruggie served as United Nations Assistant Secretary-General for Strategic Planning, a post created specifically for him by then Secretary-General Kofi Annan. His areas of responsibility included assisting the Secretary-General in establishing and overseeing the UN Global Compact, now the world’s largest corporate citizenship initiative, and proposing and gaining General Assembly approval for the Millennium Development Goals. Ruggie broadly contributed to the effort on institutional reform and renewal for which Annan and the United Nations were awarded the Nobel Peace Prize in 2001.

In 2005, Annan appointed Ruggie as the UN Secretary-General’s Special Representative for Business and Human Rights, tasked with proposing measures to strengthen the human rights performance of the global business sector. In June 2011, the UN Human Rights Council, in an unprecedented step, unanimously endorsed the “Guiding Principles on Business and Human Rights” that Ruggie and his team developed through extensive consultations, pilot projects and research.

Core elements of the Guiding Principles have been adopted by other international standard-setting bodies, national governments, businesses and more.

John Ruggie will be missed; however through his efforts, there are many who will continue his work long into the future.

This year’s AGM will be held virtually over two days, to ensure the event is accessible to all time zones. Meeting 1: November 10, 2021 – 7 pm (EST) Meeting 2: November 11, 2021 – 8 am (EST) The agenda and registration link will be communicated shortly. As part of the registration process we will be looking to hear from you as to what topics you would like to hear. In addition to the standing governance issues, we will hold breakout sessions on Ethics, Exam, CPD and Emerging Issues.  More about the agenda to follow – we look forward to your participation, all are welcome.

We have listened to feedback, and APSCA are taking their Member Auditor Card digital!   We will no longer be sending out hard copies of the Card, once auditors have successfully completed the CSCA Part III exam.  Instead, everyone will have a card which will update daily with Auditor Level and Status.
Within the next few weeks, ALL Member Auditors will be able to access their card from their knack profile, regardless of their Level and Status.
These digital cards can be used to verify APSCA Member Auditors at any Social Compliance Audit being conducted on-site, on behalf of a Member Firm. Along with several security features, the digital card will have a QR Code that enables the factory to confirm the Member Auditor and their details in our existing APSCA verification portal via our website (this has not changed).
This means no more waiting for the card to arrive in the mail, it will be available within 24 hours of an Auditors level and/or status changing and can be accessed with any smart-phone.
Our team is currently in the testing phase, and this new feature should be available in the coming weeks!








For all CSCA Exams (Parts I – III) Auditors must consult with their Member Firm to confirm eligibility to sit each exam. Please ensure you follow the guidance in the Auditor Handbook and notify APSCA prior to enrolling for any exam.

Should you have any questions or need clarification on the exam eligibility process, please contact us at Director@theapsca.org  

CSCA Exams & Languages:

  • Part I & II are available in ten languages (English, Simplified & Traditional Chinese, Italian, Portuguese, Turkish, Bangla, Spanish, Thai and Vietnamese).
  • Part III is available in English, Spanish, Mandarin and Cantonese.

See our website, Resource Library for more information.

Auditor Enrollments
Total Number of Auditors: 4,499 (as of 29 September 2021)

Our total number of CSCA continue to grow with the Chinese language deadline passing and the looming deadline for those auditor advanced in either Spanish or English sitting Part III to sit no later than the end of October.

To better serve our Membership and interested parties, we established a Resource Library on APSCA’s website. The library provides a comprehensive directory of member documents, key dates, exam guides, webinars for exam preparation and more! 

To further enhance this page, we have added:

Key messages will be posted to the new ‘announcements’ section for both general and exam related topics and they will be updated on an ongoing basis. 

APSCA’s latest policies and Guidance Documents are available. 

Visit our website to access the resources.

Our monthly newsletter now reaches over 4,000 subscribers each month!
We encourage our Member Firms to have their auditors subscribe to APSCA’s newsletter to stay up to date with APSCA Happenings by clicking here. Further, if you have a friend or colleague that may be interested in APSCA please share this newsletter with them via the link below.






Check out APSCA’s FAQ page – it has been recently updated.
Don’t see a question / answer you’re looking for? Contact us at director@theapsca.org.




Our news and thoughts on the Social Compliance industry

Press Release

Industry Press Releases

​Verite  in partnership with the /  UN Special Rapporteur on Human Trafficking held a workshop 31 October 2016 in New York, which many of APSCA members attended.  Follow this link to see their press release.  To get involved, contact Philip Hunter from Verite

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