Part III Exam – Guide For Success
REVIEW PRIOR TRAINING MATERIALS
Ask your Firm for training materials, auditing protocols and any other exchange of experience sessions
related to conducting social compliance audits. You should review audit methodologies and processes, not
only for improving your work at the audit site, but also to prepare for this exam. Processes to study include,
but are not limited to:
Steps for conducting an audit:
Ȉ Greeting and introduction on arrival at the
Ȉ Interviewing third party contractors (cleaning,
Ȉ Conducting an opening meeting
Ȉ Facility walkthrough
Ȉ Pursuing / investigating / validating areas of
Ȉ Corroborating evidence from diﬀerent sources
Ȉ Interviewing workers
Ȉ Conducting a closing meeting
Ȉ Interviewing supervisors
Ȉ Interviewing management
For the above topics, consider (1) how to conduct each process (step-by-step), and (2) practice each step via
a mock interview with a friend/colleague (see next section).
General topics which you may want to review (refer to the Competency Framework):
Ȉ hiring / termination practices
Ȉ discrimination (occurrence and prevention)
Ȉ working hours and overtime
Ȉ grievance procedures
Ȉ unions and collective bargaining
Ȉ migrant workers
Ȉ For additional topics see the Competency
Framework – working with your training
team, particularly on areas which may occur
infrequently in your own geographic region
Ȉ forced labor
Ȉ health and safety, including root cause
Ensure you understand the above topics and how they are investigated at an audit site. Think about what the
concept means, and what are you looking for when you audit. Recall how you handled diﬃcult situations,
whether eﬀectively or not, and think objectively about how you might manage them better.
CONDUCT A MOCK INTERVIEW
Role play practice will assist you in feeling more conﬁdent during the exam. You may have been involved in
and / or experienced role play as a part of your initial training to become a social compliance auditor – the
live online role plays simulate what you may have experienced while auditing. As the exam is a live online
interview, we oﬀer a couple diﬀerent suggestions to assist with your preparation:
Work with someone from your Firm who is willing
to role play, acting as someone who you might
interview in a typical audit. That person can also oﬀer
constructive feedback on your performance. One tip
Record a video of the role play and critique
yourself. Focus on: Professionalism, ability to deﬂect
diﬃcult situations, clarify of communications, all
while ensuring that you cover the main points and
is to ensure that the volunteer does not act “too nice.” complete one step before moving on to the next.
Strive for eﬀectiveness in your interactions with the
Be sure you request assistance from someone who
other person. This method could be particularly
is willing to challenge you.
useful if you do not have a partner to practice with.
Be aware that your exam interviewer may not act nice or seem to be a supportive individual throughout
the scenarios. Their job is to simulate a real-world social auditing environment. This exam is meant to test
your ability to remain cool under pressure, to deal with a diverse range of people and attitudes, and to act
professionally while getting the job done. Every time you walk into a facility, you expect the unexpected. The
same holds true for this exam.
The 1.5 hour exam is divided into three sections of 30 minutes, each section presenting a diﬀerent scenario.
The scenarios do NOT build on each other and are not inter-related. The interviewer will act in a diﬀerent
capacity (i.e. in a diﬀerent role) each time. Two of the three scenarios have one (1) written question at the end.
Version & Date:
APSCA Exam Guide Part III D-081
Version 2 – August 2020
Version 1 – July 4 2020
This document is no longer version controlled once printed.
Page 3 of 10
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