Part II Exam – Guide For Success  
CSCA EXAM PART II  
GUIDE FOR SUCCESS  
APSCA’s CSCA Part II exam is based on a Case Study intended to measure your ability to analyze multiple  
issues, triangulate information and determine actions as you would during an audit.  
The exam will provide a formal assessment of your proficiency in the areas of functional knowledge  
and foundational skills outlined in APSCA’s Competency Framework. APSCA recognizes that successful  
completion of the exam will play an important role in your career as a social compliance auditor. Accordingly,  
the following information has been collated to assist with your exam preparation.  
PART II DEVELOPMENT  
The exam content, as well as the relative weight of the exam categories and elements was determined by  
APSCA in consultation with social compliance experts and advisors. To ensure that a specific question does  
not reflect just one person’s point of view, exam questions were vetted through a multi-tiered review process.  
All questions are based on well-established social compliance practices with a global lens – i.e. not specific  
or unique to any one country or region.  
Part  
Format  
Mode  
Duration (hours)  
1
Multiple-Choice  
Online exam  
Online exam  
2
2
2
Written Case Study  
3
Simulated Interview  
Online exam using video conference  
1.5  
All APSCA exams are proctored online through, ProctorU. Steps to test your connection and equipment prior  
to any exam are outlined in the Auditor Handbook, available through your Member Firm.  
ABOUT QUESTIONS, ANSWERS AND SCORING  
The exam comprises 43 questions, and with the exception of short essay questions, each is worth one  
(1) point. Short essay questions are worth three (3) or five (5) points each as designated at the end of the  
question e.g. ‘(3 points)’ (5 points)’.  
QUESTIONS  
ƒ Read each question carefully. Answer what the question is asking and in the requested format being  
asked – i.e. is the question asking:  
Ȉ to be written as a finding?  
Ȉ for questions you would ask?  
Ȉ for types of documents?  
ƒ The exam may include questions which seem similar; be mindful these may be asking for different  
things.  
ƒ Consider each question in terms of the parameters of the Case Study, including laws applicable to the  
Case Study (noted in the exam Appendix). Do not consider the questions in terms of laws or practices  
outside of what has been provided to you in the case study and / or the exam Appendix.  
ANSWERS  
Short Essay:  
ƒ If asked to list several answers, be sure not to repeat yourself. Additional points are not given for stating  
the same answer multiple times but in a slightly different way.  
ƒ If the maximum point value is five (5), you must provide at least five (5) different answers. If the maximum  
point value is three (3), at least three (3) different answers are required. Should you provide more correct  
answers than required, you will receive no more than the maximum number of points possible.  
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Version & Date:  
Replaces:  
APSCA Exam Guide – Part II D-076  
Version 1 – June 18 2020  
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This document is no longer version controlled once printed.  
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Part II Exam – Guide For Success  
Multiple Choice:  
ƒ ‘Select all that apply (2) or (3)’ questions. If the question indicates that there are two (2) correct  
answers, ONLY pick two (2) answers. If you select more than the number noted, 0.25 points will be  
deducted for every incorrect answer selected.  
ƒ If the question does not state “Select all that apply (#)” at the end of the question, this question ONLY  
has one (1) correct answer therefore only select one answer.  
SCORING AND RESULTS  
To ensure accuracy and fairness, each exam is subject to review by the Exam Team.  
If a score of 74% or less is achieved, the auditor will be  
The score required to pass is 75%  
+
reassigned to the level of ASCA.  
Prior to sitting an APSCA exam, you must obtain approval from your Member Firm.  
Do NOT schedule an exam without having received permission from APSCA. Permission includes the firm  
submitting an exam request sheet and invoices being raised. Invoices must be paid at least 14 days prior to  
the exam being sat. Failure to follow the prescribed process will result in your exam results being delayed.  
Results are typically issued within 14 business days of the exam (turnaround time can vary depending on the  
volume of exams being reviewed and taken). Please check your email and APSCA profile (under the ‘Invoices’  
tab) for on-going status updates of exam results. Please note, it can take 2-3 business days from receiving  
your emailed results before they are posted to your APSCA profile.  
Helpful Tip: If you have not received your results within 14 business days, please check your email spam /  
junk folder. If you are past the 14 business day window, please email exam@theapsca.org with a follow-up  
inquiry.  
*DUE DATES FOR 2020  
Part II: Auditors who are advanced in Chinese (Simplified or Traditional) and have successfully completed Part  
I by 30 June 2020, must complete Part II by 30 September 2020. If an Auditor is advanced in Spanish or English  
and successfully complete Part I by 30 December 2020, you must sit Part II by 30 March 2021 or 3 months after  
completing Part I (whichever is the latest).  
PREPARING FOR THE EXAM  
Repetition is the key to learning, and this applies to your preparation for each APSCA exam. To be most  
effective and successful in preparing for your exams, ensure you read the current version of the Auditor  
Handbook including the Glossary of Terms carefully and in advance of your exam date.  
We recommend you only take the CSCA exams in the language you are most advanced in. Your APSCA  
profile should accurately reflect your spoken and written language abilities. If the exam is not offered in a  
language you consider yourself advanced, postpone your exam until it is available in your preferred language.  
Please ensure your APSCA profile is updated to reflect your current language skills by contacting APSCA’s  
data administrator at Data.administrator@theapsca.org. Remember only you, your audit firm and APSCA can  
see your language levels.  
A critical component of preparing for each exam includes testing your equipment and connecting to a  
live technician. Detailed guidance on how to do this in advance of your exam date is provided in the Auditor  
Handbook. Ensure you review and prepare accordingly.  
Did you know? Language offerings for our exams are informed by languages noted across our auditor  
membership, so do not forget to include your native language in your profile.  
Document Name:  
Version & Date:  
Replaces:  
APSCA Exam Guide – Part II D-076  
Version 1 – June 18 2020  
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This document is no longer version controlled once printed.  
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Author/Owner:  
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President & CEO  
APSCA Executive Board  
Part II Exam – Guide For Success  
HOW TO PREPARE  
APSCA suggest reviewing the following:  
Auditor Handbook  
APSCA Website  
(Member Firm to provide)  
(including APSCA Webinars)  
The Auditor Handbook is extensive and includes  
various elements for review ahead of each CSCA  
exam (Part I - III), including but not limited to  
enrollment process of the CSCA exam, testing of  
your equipment for the online exam / proctoring,  
sample questions and topics covered in exams,  
frequently asked questions,exam resources and  
other helpful tips. Please ensure your Firm has  
provided you with the latest version of the Handbook  
prior to your exam. You should re-read the latest  
version of the Handbook before each exam to  
familiarize yourself with any new updates and  
information.  
Visit the “About Us” page to review the following  
materials and resources:  
ƒ Code & Standards of Professional Conduct  
ƒ Competency Framework  
ƒ Glossary of Terms  
ƒ “Stay Updated” page – “APSCA Newsletter”  
includes webinar recordings which touch  
on elements of the CSCA Exam, including  
a Question Summary and PowerPoint  
presentation.  
Helpful Tip: Review the Auditor Handbook carefully and completely. Note where the content for Part II is  
different to Part I and don’t forget to consult other resources like the Glossary of Terms, How to use your  
APSCA Member Number, etc!  
Firm Training / Learning Materials  
Consult with your Firm on learning / training materials related to social compliance audits and identifying  
areas of opportunity which were noted on previous APSCA exam reports. We suggest to refresh the  
methodologies / processes, not only for improving your work in the field, but also in helping you prepare for  
the exam. Areas may include:  
ƒ Steps involved in conducting an audit - i.e. how  
Ȉ grievance procedures  
Ȉ forced labor  
to, what to do if etc.  
ƒ General topics including, but not limited to:  
Ȉ hiring / termination practices  
Ȉ discrimination  
Ȉ health and safety, including root cause  
analysis  
Ensure you understand these topics well and how they relate to social compliance auditing.  
What additional resources are permitted for this exam?  
As indicated in the Auditor Handbook, the resources allowed for Part II are as follows:  
A4  
A basic calculator (that is NOT on  
Pen or pencil  
One (1) blank piece of A4 or letter  
size paper  
a phone or computer)  
Note: The Case Study is visible on the screen - there is a highlighting function and a place to type notes.  
Document Name:  
Version & Date:  
Replaces:  
APSCA Exam Guide – Part II D-076  
Version 1 – June 18 2020  
Nil  
This document is no longer version controlled once printed.  
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Author/Owner:  
Authorized by:  
President & CEO  
APSCA Executive Board  
Part II Exam – Guide For Success  
TEST TAKING SKILLS  
Each CSCA exam format is different, and for Part II, it is essential to carefully read the instructions, Case Study  
appendix, questions, and all response options (where applicable) before selecting an answer.  
Time management is particularly important; be sure to manage your time throughout the entire exam. Be  
mindful of the two (2) hours provided and ensure you allow adequate time to review your answers prior to  
submission. The time remaining in the exam session will be indicated on the bottom right hand corner of your  
computer / exam screen. Note: Your exam time officially starts from when the Case Study and questions first  
appear – the reading of the Terms and Conditions does not count toward your allowed time.  
It is important NOT to make any assumptions about the circumstances of the question or information that  
is NOT included. Ensure you focus only on the information provided. The questions are intended to be  
straightforward; they are not intended to be “trick” questions.  
Helpful Tip: Do not spend excessive time on questions for which you do not readily have an answer. If you  
are uncertain about a question, note that you need to return to the question and be sure to allow enough  
time to do so.  
OTHER CONSIDERATIONS  
Finally, there is no substitute for being well rested. Try to obtain adequate rest prior to your exam so you may  
perform your best. APSCA advises that exams should be scheduled at a reasonable hour and in a safe and  
quiet environment i.e. plan accordingly and avoid taking exams late evening, or after a long day of auditing.  
Ensure you review the Auditor Handbook and visit APSCA’s website for additional information about your  
exam and how to prepare for it.  
As a means to eliminate unnecessary stress, make certain to allow yourself sufficient time to arrive at and  
prepare your testing environment.  
WHAT TO DO IF YOU ARE UNSUCCESSFUL  
We understand you may be disappointed if you are unsuccessful on an exam. The first question to ask  
under these circumstances is whether you prepared adequately. Be sure to review the Exam Results Report  
provided by email and posted to your APSCA profile. Focusing your study efforts on areas of deficiency or  
opportunity will be important for your next attempt.  
Reminder: Ensure before scheduling to sit you obtain approval from your Member Firm who has worked with  
APSCA.  
CONCLUSION  
DON’T BE SCARED. BE PREPARED!  
APSCA appreciates your hard work and dedication to helping enhance the professionalism, consistency and  
credibility of the social compliance auditing industry. We hope that this information helps you in your goal of  
obtaining CSCA certification.  
We welcome your feedback and wish you good luck on your examinations!  
Please send exam feedback / comments to director@theapsca.org.  
Document Name:  
Version & Date:  
Replaces:  
APSCA Exam Guide – Part II D-076  
Version 1 – June 18 2020  
Nil  
This document is no longer version controlled once printed.  
Page 4 of 4  
Author/Owner:  
Authorized by:  
President & CEO  
APSCA Executive Board