Stakeholder Board Representatives to the Executive Board
Chair – Avedis H Seferian
Avedis H Seferian joined WRAP in 2004 and became its President and CEO in 2012. He has extensive knowledge of social responsibility issues within the highly complex worldwide supply chains of the apparel, textile and footwear sectors. A recognized expert in the area of social compliance and responsible sourcing, he often speaks on topics in this field at different forums around the world, and has contributed to many leading trade publications and news outlets. Avedis serves on the Board of Advisors of the Alliance for Bangladesh Worker Safety, as well as the Stakeholder Board for the Association of Professional Social Compliance Auditors (APSCA).
Specifically with regards to APSCA, Avedis has been involved from the very beginning of the initiative and has been a strong advocate for the need for such an entity from even before he took the helm at WRAP. With over a decade of practice in the social compliance audit space – including experience in various different facets, from conducting audits to training auditors to running an audit program to heading a certification organization – Avedis can speak to the broad range of issues relevant to professionalization of social compliance auditors.
Avedis began his career working for a business research and development organization before migrating over to legal research. Prior to joining WRAP, he was with a small law firm in Washington, DC. Avedis has also taught in various capacities in the business and legal arenas. He speaks five languages and holds three degrees from three separate continents - a Bachelor’s in Economics from St. Stephen’s College, Delhi University in India; an MBA from the American University of Armenia; and a Juris Doctor from the Georgetown University Law Center in the United States, where he was a Law Fellow and made the Dean’s List.
Avedis is a member of the American Bar Association and the Virginia State Bar. He resides in Fairfax, Virginia with his wife and 2 sons.
Brendan Morrissey is the Senior Director for Governance on the Responsible Sourcing team at Walmart. In this role, he oversees the development of standards and controls to mitigate supply chain risk and alignment of the Responsible Sourcing program with corporate values, Walmart’s Human Rights Statement, and corporate policies. Brendan is responsible for maintaining Walmart’s Standards for Suppliers and other key policies and procedures, designing and operating the Responsible Sourcing audit program, managing cases and investigations, risk assessment and planning, supplier and facility administration, and internal and external Responsible Sourcing awareness.
Prior to joining Walmart in 2015, Brendan was an attorney practicing appellate and commercial litigation with Wiley Rein LLP in Washington, D.C. and a law clerk to a judge on the United States Court of Appeals for the Sixth Circuit.
Brendan holds a JD from the University of Akron in Ohio and a BA from St. Bonaventure University in New York. He and his wife have four children and reside in Bentonville, Arkansas.
As Senior Director of Standards and Impacts, Rochelle Zaid oversees the development and implementation of the SA8000® Standard, its certification system, and related tools and programs. She leads SAI’s collaboration with other standards organizations and brands, spearheading innovative initiatives to advance the human rights of workers around the world.
Zaid previously served as the Executive Director of SAI’s affiliate organization Social Accountability Accreditation Services (SAAS) for almost a decade. Under her leadership, SAAS grew into a leading organization evaluating, accrediting, and monitoring firms that audit and certify organizations to social standards. Prior to her tenure at SAAS, Zaid had worked in various roles with SAI – most recently as Director of Training and Accreditation.
Zaid has a background in promoting sustainability in the fashion industry. She worked as project administrator for social accountability at Eileen Fisher, where she helped establish the company’s first social compliance system. In this role, she collaborated with a progressive and visionary team in a company that was among the first ones to adopt the SA8000 Standard.
Earlier in her career, Zaid served for eight years with the clothing company Country Miss, managing its product development department that included the company’s factories and outsourcing facilities in the United States, China and Hong Kong. Respect towards workers’ rights was an inherent part of the company’s culture.
A Member Representatives
Rajan Kamalanathan - Vice President for Sustainability and CSR for Bureau Veritas is based in the USA with a global mandate. Responsible for developing and managing a robust, industry leading, social, environmental and sustainability program to service the needs of suppliers, brands and retail customers.
Rajan is globally recognized as a pioneer and thought leader in supply chain sustainability.
Previously, Director of Sustainable Supply Chain for C&A based in Hong Kong, where he led C&A’s Sustainable Supply Chain (SSC) program to secure both social and environmental compliance throughout its supply chain, including developing, implementing and managing C&A’s zero discharge of hazardous chemicals (ZDHC) program.
Prior to that he was VP Ethical Sourcing for Walmart where he directed all sourcing-related ethical and social responsibility activities, including Walmart’s Code of Conduct, as well as ethical sourcing policies and procedures, and implemented a comprehensive social and environmental monitoring and capacity building programs.
In addition, Rajan was an executive board member of Global Social Compliance Program (GSCP) and was actively engaged in the development of the program to reduce audit fatigue and encourage retail and brand collaboration.
Rajan is a graduate of University of London, Kings College. He is also the recipient of the Sam Walton Entrepreneur of the Year Award – for his work on a Sustainable Supply Chain.
Bureau Veritas (BV) was founded in 1828, and today has leading positions in its eight business divisions via a network of 850 offices and laboratories and more than 140 countries with over 70,000 employees worldwide. The Consumer Products Services Division of BV (BVCPS) is a global division working with retailers and manufacturers of consumer products worldwide to assess their products and manufacturing processes for compliance with regulatory, quality, and performance requirements. BVCPS tests products, inspects goods, assesses factories, conducts social audits and trains personnel. BV’s proactive solutions throughout the supply chain help clients better manage risk, protect their brands, reduce costs, and cut time to market.
BV’s social compliance team consists of thought leaders and has substantial experience with social compliance program development services and auditing for many of the companies considered most active in the supply chain social compliance arena.
Darrell helps manage ELEVATE's strategic partnerships with major industry initiatives and is responsible for leading the Mergers and Acquisitions for ELEVATE.
Prior to joining ELEVATE, Darrell was the Senior Director Sustainability at amfori based in Brussels. amfori unites more than 2,000 retailers, importers and brand manufacturers as the leading business association of European and international commerce that promotes the values of free trade and sustainable supply chains.
Prior to his role at amfori, Darrell worked in Hong Kong as the Global EHS & Global Social Compliance Director for Avery Dennison, and before that, managed purchasing and supply chain sustainability for the Ford Motor Company’s Asia Pacific & Africa regions based in Bangkok, Nanjing and Shanghai.
Darrell has an MBA with a focus in Operations Management and Mandarin Chinese.
ELEVATE is the leading business risk and sustainability solutions provider. They deliver improved organizational performance through sustainability and supply chain assessment, consulting, program management and analytics.
Justin Bettey acts as the Director of EMEA for Intertek’s supplier management business line. Key responsibilities include aligning Intertek’s portfolio of supply chain and responsible sourcing services with that of client and market needs. This includes understanding customers’ needs and providing a risk-based approach to support their business.
After initially working with environmental management systems Justin spent over ten years working with a number of monitoring and advisory firms in the FMCG sector. With a focus on risk and human rights subject matter Justin has been keen to develop the business case for supply chain investment and improvement.
Intertek is a FTSE 100 company listed in London since 2002. With a capitalization of 5 Billion, a global network of 42,000 Employees, 1000 Laboratories and offices in more than 100 countries, Intertek is a global leader in the Assurance, Testing, Inspection and Certification industry sector.
Effie Marinos is the Global Technical Governance Manager responsible for assuring the consistency of SGS Supply chain Assessments & Solutions services, which includes social auditing, across the global SGS network. Effie has been involved in social compliance audits for over 20 years and is actively involved with a number of multi-stakeholder initiatives and industry scheme working groups to focus on driving audit excellence and has acted as Scheme Manager for the SMETA and RJC programmes. Effie has also worked with major multi-national corporations on developing and managing their CSR audit and remediation programmes. With a degree in Modern Languages and Linguistics, prior to joining SGS Effie worked in the Fashion and Electronics sectors.
SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 85,000 employees, SGS operates a network of over 1,800 offices and laboratories around the world.
SGS has been involved in social accountability since 1996. Having one of the largest networks of social auditors and being committed to quality and integrity, SGS is supporting APSCA with the objective to enhance the professionalism and credibility of the individuals and organizations performing independent social compliance audits.
Angie Weikel is the Global Quality Manager for UL Audits & Inspections, a division of UL Consumer and Retail Services Group. With over 18 years of experience in assessing, developing and overseeing quality management systems and competency structures, Angie played a critical role in achieving and managing ISO quality certifications as well as OHSAS 18000/ANSIZ10, and SA8000 management systems for a number of organizations worldwide.
Angie partnered with STR Registrar since 2002 establishing and managing various QMS projects, and later joined UL (STR Registrar) as the Quality Assurance and Accreditation Manager, responsible for auditor competency programs and oversight of ISO17021,17020 and 17065 accreditations. Angie’s involvement with FDA product quality auditing and competency systems helped to establish UL Registrar as the first audit body to offer a certification scheme to FDA cGMP regulations under ISO 17020 accreditation.
Angie became UL Responsible Sourcing’s Global Quality Assurance Manager in 2013 and in recent years given the additional responsibility of the global training team and auditor competency management. She continues to operate in this capacity with UL RS in addition to overseeing quality projects within UL’s product inspections and food safety lines of business.
B Member Representatives
Treasurer - Greg Gardner
Greg Gardner is President & CEO of Arche Advisors. Gardner has spent the last 23 years helping global retailers and brands do the right thing for their businesses by improving working conditions and protecting workers' rights around the world. Greg is a respected leader, visionary, and strategic thinker in the Corporate Social Responsibility industry, supporting 500+ clients throughout the span of his career. Starting as an auditor, Greg worked his way up through the organization and served as President & CEO for 8+ years.
Greg has audited over 2,300 factories, farms, and processing plants for Fortune 500 companies in over 80 countries since 1995. He has audited coal mines in Siberia, NGOs in Burkina Faso, state-owned factories in Iraq, Kaesong Industrial Complex in North Korea, more recently conducting various training to law enforcement officers on human rights within Nigeria. Greg has managed a global team of 350 professionals doing 22,000 CSR assessments in 150 countries each year. Greg has worked on supply chain and traceability projects in 14 African countries. His best day at work is out in the field, interviewing owners, managers, and workers in the continuous effort to better business by improving working conditions.
He earned his BA in Political Science from San Diego State University, his MBA from Thunderbird School of Global Management, and completed the Executive Education Program me in International Management at Stanford/National University of Singapore.
Our experts have always been at the forefront of the corporate responsibility industry. Starting as supply chain auditors in 1995 just as child labor controversies engulfed Nike and Guess, our team has been dedicated to helping brands manage the social and environmental impacts of globalized supply chains ever since.
Our experts have been credited with establishing industry-standard protocols and leading supplier compliance programs. Our roster contains published and recognized experts who are invited to speak at industry events and participate in government policy decisions.
Frank Dorssers is Vice President Systems, Customized Services at TÜV Rheinland. In this position he is responsible for developing TÜV Rheinland services portfolio in 3rd party supply chain auditing. Frank has extensive on the ground experience in social auditing working on behalf of various production and services industries. Pro-actively working with corporations and compliance initiatives at the highest level enabled him to have an effective network of decision makers. Frank is convinced that through constructive positive dialogue APSCA will deliver the results that the industry and stakeholders are looking for.
The TÜV Rheinland Group is a leading provider of technical services worldwide. Founded in 1872 and headquartered in Cologne the Group employs well over 20000 people. It generates annual revenues of 1.88 billion euros.
The Groups mission and guiding principle is to achieve sustained development of safety and quality in order to meet the challenges arising from the interaction between man, technology and the environment.
C Member Representative
Richard Ingrao is President and CEO of Accordia Global Compliance Group. Richard has worked over 23 years with dedication to improving workers’ rights as an auditor, advisor, investigator and trainer and is a well-known business leader and practitioner in the social compliance industry. Trained and accredited under multiple Standards and Code protocols, he has conducted over 1,400 audits, investigations and advisory engagements in 22 countries, globally.
Richard’s expertise is in assessment and evaluation of Environmental and Health and Safety practices and providing guidance to clients on development and improvements to management systems for supply chain compliance.
Richard founded Accordia Global Compliance Group in 2001 and has led the organization to be a respected auditing and monitoring company working on behalf of the most reputable brands and retailers. Accordia has worked along-side well-known NGO groups in the human rights compliance arena. Richard holds a Bachelor’s of Science in Business Administration degree from the State University of New York at Fredonia with concentrated studies in Finance and Economics.
Accordia Global Compliance Group
Accordia was founded in 2001 in Buffalo, New York. The company specializes in the areas of responsible sourcing, labor and human rights auditing as well as supply chain cargo security (CTPAT) auditing and advisory services. The company is headquartered in St. Augustine, FL, U.S.A and operates with 8 local offices in Shenzhen, China; Ho Chi Minh City, Vietnam; Tirrupur, India; Colombo, Sri Lanka; Karachi, Pakistan; Kuala Lumpur, Malaysia; Cuernavaca, Mexico and has a Regional Headquarters office in Dhaka, Bangladesh. Accordia’s focus has been to provide professional, impartial and objective services to companies of all sizes, in all industries, in any location to help them manage their social, human rights and environmental impacts on stakeholders in the global supply chain.
President & CEO
Rona Starr joined the Association of Professional Social Compliance Auditors (APSCA) in August 2016. She oversees the organization’s development and the advancement of APSCA’s mission to enhance the professionalism and credibility of the individuals and organizations performing independent social compliance audits.
Prior to joining APSCA, Rona worked for McDonald’s for 21 years in a variety of roles. She was part of the roll out of McDonald’s social compliance program within Asia in 2002; and became the global lead in 2009. In 2010, she gathered the audit firms used by McDonald’s together to form an advisory board to focus on improvement within the industry. From there, numerous projects were undertaken, which included the implementation of a train the trainer program for auditors where she travelled the world to ensure calibration and continuous improvement among the service providers – which included many of the now APSCA member firms.
Rona is an accomplished and globally networked business leader with the capacity to influence at all levels of an organization. A specialist in transformational environments, she has defined expertise in risk management across emerging markets, combining a track record of success in supply chain management, administration, international business coordination and workplace compliance.
Starr has a MBA from the Australian Institute of Business.